Mercury Support

Help with the Mercury app.

Contact

For any question about the app, your account, or this service, email:

When you write in, it helps to mention the device you are using (iPhone, iPad, Apple TV, Roku, Fire TV or Android TV) and, if something is not working, what you were doing when it happened.

Accounts

Mercury plays media from a Jellyfin server. To use the app you need an account on the server you are connecting to. You can request an account from the sign-in screen; the server owner approves new accounts before they can sign in.

Deleting your account

You can delete your account at any time from inside the app: open Settings and choose Delete account. Deletion is immediate and permanent.

Privacy

Mercury contains no advertising and no third-party tracking. See the privacy policy for what is stored and where, and the terms of use.